Collection of Personal Information
We collect only the information necessary to provide our services, including:
your name, email address, communication preferences, and any messages you send us.
We do not request financial information or identity documents.
Legal Basis and Purposes
In compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act)
and the Information Technology Act, 2000, we use your information with your
consent for the following purposes:
- Responding to support requests and partnership inquiries
- Personalizing the social gaming experience and ensuring service security
- Informing you of updates when you grant permission
- Complying with legal obligations, including responsible gaming practices
Tracking Technologies
We use essential cookies to ensure proper site functionality and anonymized
analytical cookies to measure audience engagement. You can manage these preferences
via our Cookie Policy or adjust your browser
settings. We do not deploy advertising cookies for user profiling.
Data Sharing and Hosting
Your information may be hosted on servers located in India or other jurisdictions
offering equivalent protections. We may engage hosting, analytics, or technical
support providers who are contractually bound to protect your data and use it only
for agreed purposes.
Data Retention
We retain your personal information only for as long as necessary to achieve the
purposes described above or to meet our legal obligations. You may request deletion
of your data; unless legally required otherwise, we will delete or anonymize your
information.
Your Rights
Under Indian data protection laws, you have rights of access, correction, withdrawal
of consent, and data portability where applicable. To exercise these rights, contact
us directly; we will respond within a reasonable timeframe at no charge.
No Financial Transactions
GameYatra requires no payment and processes no financial transactions. Credits used
in our games are purely virtual and do not require collection of banking information.
Updates to This Policy
We will revise this policy to remain compliant with applicable laws and industry
best practices. Any substantial changes will be indicated by a new update date.
Contact Us
For any questions regarding privacy protection, contact our Data Protection Officer at:
privacy@gameyatra.com.
You may also file a complaint with the appropriate Indian data protection authority
if you believe your rights have not been respected.